FAQs

Agent for the landlord (owner) Prepare properties for renting Inspect properties before, during, and after a lease term Market properties Make properties available for prospective tenants to view Receive applications Screen applicants Coordinate lease signings and lease renewals Maintain the investment property Provide administrative and financial property management For apartments, provide on-site leasing, maintenance, and management services Log correspondence in the property management system Rental Property Management Software Correspond with owners and tenants Coordinate utility payments during the make ready process

Your property, along with photos, will be advertised on our website and on various rental marketing directories. We also thoroughly screen applicants. A Property Information Sheet will be prepared for your property with all the necessary information. What is usually looked for in tenants? Stability of employment - this will give you an indication of whether the tenant will be likely to stay for the nominated lease period and whether they will have the funds to pay for it. Good credit history - ability to pay the rent. Avoid over crowding - ask about the number of people who will be living in the property. Over crowding can cause excessive wear and tear. Proof of identity - ask the property manager to take a photocopy of a drivers license.

Your lease rate is going to be determined by several market factors including the condition of the property, location, and the rental rates for competing homes in the immediate area. Unfortunately, the markets that dictate lease rates vary vastly from the markets that influence value of properties. Please contact our office and we can discuss this with you as it relates to your specific property.

1. Purchasing a property in poor condition. Even though the purchase price may be attractive, the amount of corrections required to make it inviting to potential tenants can consume every bit of profit made available by a tenant occupying the property. 2. Requesting a rent amount that is too high. This mistake leaves you with long term vacancies while generating no monthly income. Tenants in the rental market have a good idea of what current rents should be. 3. Not keeping an open mind regarding applicants The changing economy has forced us to make decisions and review tenant applications differently. On average, tenant prospects have lower credit scores than the applicants from a few years back. 4. Failure to take advice from your property management company. The rental property business is complex. But years of experience have introduced us to almost every obstacle rental ownership may present. Trust in your management company. We are here to protect your best interest. 5. Not addressing tenant concerns in a timely manner. Failure to respond to tenant requests can create additional issues for a rental owner. The rental market is highly competitive and tenants in the same area talk with each other. Failure to respond can lead to a search for better managed living opportunities.

Regular inspections of the property are completed by the property manager when taking on the rental, midway through a lease term, and when a tenant moves out, and any other time as requested by the owner. Periodic inspections are recommended to determine preventative maintenance due and to gauge the extent of tenant damages (if any) to the property.

Would you prefer to hear from your property manager every time something occurs with the tenancy or would you prefer them to handle situations with your best interests in mind? Advise the property manager of your expectations to avoid confusion. Also discuss your preferred method of communication - is it by email, your home phone, your mobile?

We do! We are on call 24 hours a day. Why worry you? That’s why you hired us! Most emergencies are prioritized and often can wait to the next day

Things have changed or have been updated due to COVID. We will update this section shortly